Privacy Policy
We are committed to protecting your privacy and personal data.
Terakhir diperbarui: May 31, 2026
1. Information We Collect
When you use Emra services, we may collect the following information: (a) Personal information: name, email address, phone number, and address; (b) Registration information: programs enrolled, payment history, and attendance; (c) Technical information: IP address, browser type, device used, and website usage data; (d) Communication information: messages and interactions via WhatsApp, email, or other communication channels.
2. Use of Information
The information we collect is used to: (a) Provide and manage educational and training services; (b) Process registrations and payments; (c) Issue and verify certificates; (d) Send information related to programs, schedules, and service updates; (e) Improve service quality and user experience; (f) Fulfill applicable legal obligations.
3. Data Protection
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and industry-standard data security practices. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Third-Party Services
Our services may use third-party services such as payment platforms, communication services (WhatsApp), and website hosting services. Each third party has its own privacy policy governing the use of your data. We encourage you to read the privacy policy of each third-party service used.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and customize our services. You can configure your browser to reject cookies, but some website features may not function properly.
6. User Rights
You have the right to: (a) Access your personal data stored by us; (b) Request correction of inaccurate data; (c) Request deletion of your personal data, subject to applicable legal obligations; (d) Object to the use of your data for marketing purposes. To exercise these rights, please contact us through the available contact information.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Data related to certificates and educational history will be stored permanently for verification purposes.
8. Policy Changes
We may update this Privacy Policy from time to time. Changes will be published on this page with the latest update date. We encourage you to review this policy periodically.
9. Contact
For questions or requests regarding your personal data, please contact us via email at fadhli@emra.pro or WhatsApp at +62 858 3927 6422.